Booking conditions
Payment:
For bookings four or more months in advance of the departure a 20% deposit can be paid with the remainder due 65 days prior to your trip. For bookings within four months of the departure, full payment is required.
Transferring:
You can transfer to another safari/ departure as long as it is more than 20 days prior to your pre-booked departure. Transfers within 20 days will require a cancellation and new booking. All transfers are subject to seat availability.
Cancellations:
- More than 20 days prior to departure - 80% refund of full ticket price
- 20 to 10 days prior to departure - 50% refund of full ticket price
- Less than 10 days prior to departure - NO REFUND
- Deposits are not refunded.
Travel Insurance:
We strongly recommend that you have comprehensive travel insurance. We ask you to fill out a disclaimer before you begin a Hiking Safari. You must follow the instructions of your guide at all times.
Medical Conditions:
When you book you must notify us of any medical condition, medical history, or medications that you are on. In particular, asthma, diabetes, heart conditions, allergies to wasp/ bee stings and food allergies.
Disclaimer:
With any outdoor activity, there is an element of risk. Hiking New Zealand operates in remote and mountainous areas. Risks in undertaking this activity could include hypothermia due to adverse weather conditions, personal injury, or property damage from hiking over rugged and uneven terrain.
The staff and management of Hiking New Zealand take all practicable steps to identify and minimise potential dangers. However you must follow our instructions (and use the safety equipment provided) at all times. Adults accompanying any person under the age of 18 must ensure that the underage person follows our instructions at all times. You must release or indemnify Hiking New Zealand and our staff against any liability we incur to anyone else, resulting from your failure to follow our instructions or the failure of any person accompanying you under the age of 18 to follow our instructions.
Hiking New Zealand and their guides reserve the right to make any alterations to the itinerary in the interest of safety, comfort or unforeseen circumstances due to causes such as weather, illness, or misadventure. Every reasonable endeavour will be made to keep to published schedules but no guarantee is given. Hiking New Zealand will not be held liable for costs incurred by change, delay, or the missing of connecting services.
Hiking New Zealand reserves the right to exclude a person from a tour at anytime if in the opinion of the guide or operator that person may be likely to risk the health, safety or comfort (including unsociable behaviour) of other clients, him or herself, or the environment. In such circumstances Hiking New Zealand will not be obliged to offer any refund or transfer of ticket.