Frequently Asked Questions
Do we all get involved with camp duties?
Everyone is fully involved with the running of the safari, from collecting firewood, to setting up camp and cooking meals. You are expected to do your share of work. If you are not a great cook, don't worry - your guide and other people in the group will help you.
Does it matter if I am travelling alone?
Most of the people on safaris are travelling alone. The safaris are strong on group activities and participation including playing outdoor games, going for swims, helping one another to cross rivers, explore caves, and overcome obstacles and challenges. We encourage you to participate in activities, but if it's not your thing that is also OK. We allow time for people to be by themselves on safari if they need it.
Can I do more than one safari?
Yes. More and more people are doing connecting safaris covering the whole of New Zealand. We really are the hassle-free way to experience New Zealand\'s best adventures. Safaris are timed to leave you a couple of days in between trips to get your laundry done, experience some ‘city activities'.
I am travelling and have a lot of stuff that I will not need on the safari - what should I do with it?
You can store it at your accommodation if you plan on returning to the area. Or, you can travel with it on safari. We allow a maximum space of 120 litres per person (1 large pack plus a daypack). Depending how full the safari is, we may require you to forward excess luggage if you exceed this. During overnight hikes everything is locked securely in the vehicle.
What do I do with my valuables (passport, airline tickets, money, etc.) while we are hiking?
Keep them with you in your hiking pack. We pack all those things in plastic bags to keep them dry and keep them with us while we are hiking.
Can I be picked up at my hostel or accommodation?
No. On safari we try to leave the city early so we can spend more time in the wilderness. It is much easier for everyone to meet at a central location - usually the local Visitors Information Centre - and it doesn\'t cost much to get there on a taxi, shuttle or bus (or walking!).
I am a vegetarian - is that a problem?
Not at all. We often have vegetarians in the group. All the guides are familiar with vegetarian cooking. We also have lots of excellent vegetarian recipes. Sometimes the whole group will cook vegetarian or we may cook a separate vegetarian meal. The hangi is always a mixture of vegetarian and meat foods. We can also cater for other dietary requirements, but please notify us when you book.
What is the weather going to be like?
New Zealand experiences very changeable weather - especially in the remote mountainous regions where we spend most of our time. Some days we can be broiling in 30 degrees and then the next day we could be freezing in a cool southerly from the sub Antarctic. It is best to be prepared for the worst conditions we are likely to expect - see the 'What To Take' section. We may get some rain on the trip so a good waterproof raincoat is important.
Will I be fit enough?
Our safaris are graded B, C or D. Read the section 'Hiking and Fitnes' and choose a trip to suit you. If you are concerned about your fitness get out there and do day hikes in the weeks prior to your safari departure.
Who is in my group?
A small group (maximum 11 people), with a range of ages, nationalities and work backgrounds. Seventy percent of people are between 20 and 40, though we have had people from 17 to 72. On average, half are women and half are men. Everyone shares an enthusiasm for outdoor adventure and an appreciation of nature.
How far in advance do I need to book?
The sooner the better for safaris departing in the peak season (November to April). We get many advance bookings so it is important to book early to avoid disappointment. Availability for our trips is updated regularly on our departure dates page.
What type of gear should I buy?
If you intend to do a lot of hiking then it is worth buying quality equipment - good leather hiking boots and hiking clothing. If you think you might not do any more hiking after safari then you could buy cheaper alternatives - just remember that it won't last as long nor do the job as well. You may also rent certain items from us.
What if I can't keep up with the rest of the group
We hike together as a group, stopping often for snacks and a good lunch. Some activities are optional if you feel like having some time out.
Are we going to encounter dangerous animals?
New Zealand does not have any snakes, bears, lions or alligators. We have a small poisonous spider called the katipo that is so rare it was recently made a protected species. At certain times of the summer and autumn, wasps can be a problem in some of our beech forests. If you are allergic to them make sure you carry medication, and tell your guide about it at the beginning of the safari. Otherwise, it is great to climb through the bush and lie in the grass without a thing to worry about.
Can I charge my camera/phone/laptop, etc. while on safari?
About two or three times per safari we stay at places that have electricity so you will be able to recharge batteries. If you have a vehicle adapter, bring it along as there may be an opportunity to charge items while we are driving.
Can I do laundry on safari?
Yes, at least once, usually half way through the safari. We recommend bringing items that are quick drying and plenty of spare pairs of socks and underwear, since you will most likely have to line-dry clothing.