Planning a trip to New Zealand? Our Frequently Asked Questions page covers everything from booking tours and transport options to what to pack and when to visit. It’s your go-to guide for clear, reliable answers that help take the stress out of organising your holiday. Whether you're travelling solo, as a couple, or with a group, you'll find helpful tips to make your Kiwi adventure run smoothly.
A self-drive package is a travel package that includes a rental car and a pre-planned itinerary for independent exploration. It provides you with the freedom and flexibility to travel at your own pace, choosing your destinations, and stopping wherever you please along the way.
A self-drive package typically includes a rental car, accommodation bookings, and a suggested itinerary or route with recommended attractions and activities. Some packages may also include additional inclusions such as airport transfers or admission to certain attractions.
Our self-drive packages offer a range of rental car options to suit different preferences and group sizes. Common options include economy cars, sedans, SUVs, campervans, and 4WD vehicles. Choose a car that best fits your needs in terms of size, comfort, and terrain suitability.
Travel insurance is typically not included in self-drive packages, so it is essential to purchase comprehensive travel insurance separately. Travel insurance can provide coverage for medical emergencies, trip cancellations, lost luggage, and other unforeseen events that may occur during your self-drive holiday.
All-inclusive insurance can also be added to your rental car if you book your self-drive package with us.
Fuel costs are not included in self-drive packages. You are responsible for refuelling the rental car during your trip. Fuel stations are easily accessible throughout New Zealand, and it is advisable to plan fuel stops to ensure you have sufficient fuel for longer drives, especially in remote areas.
Yes, all our self-drive packages are fully customisable. Discuss your requirements with us, so we can help you plan the perfect self-drive holiday that meets your requirements.
Many self-drive packages offer the flexibility to choose from a range of accommodation options. You can often select the type of accommodation that suits your preferences and budget, whether it is hotels, motels / self-contained accommdation, or other types of lodging. Discuss your accommodation preferences with us when booking the package.
Parking options vary depending on the location. In cities and towns, you will find paid parking lots, metered street parking, and parking buildings. Some accommodation may provide on-site parking. In rural areas and national parks, there are designated parking areas for attractions and hikes. Always check for any parking restrictions or fees when leaving your vehicle.
Most rental car companies allow you to add additional drivers to the rental agreement, but they may charge an extra fee. Check with the rental car provider regarding their policies and any additional costs for adding extra drivers. Each driver must meet the age and license requirements set by the rental company.
New Zealand has a few toll roads, primarily in Auckland and Tauranga. If your self-drive itinerary includes these toll roads, be prepared to pay the tolls. The toll fees can be paid either electronically through a prepaid toll account or manually at designated payment points. Ensure you understand the toll payment process before driving on these roads.
The general speed limits in New Zealand are 100 km/h (about 62 mph) on open roads and highways, 50 km/h (about 31 mph) in urban areas, and 30 km/h (about 19 mph) in school zones. However, speed limits can vary, so always follow the posted signs. Be aware that speed cameras and police enforcement are in place to ensure compliance.
Most rental car companies have restrictions on driving their vehicles on gravel or off-road tracks. Driving off-road or on unsealed gravel roads may violate the terms of your rental agreement and could result in damage to the vehicle. Always check with the rental car provider about any restrictions or guidelines regarding the use of their vehicles on specific types of roads.
In case of emergencies or breakdowns, contact the rental car company's emergency assistance number provided to you. They will guide you on the necessary steps to take. If it is a medical emergency, call the local emergency services number, which is 111 in New Zealand. Ensure you have travel insurance that covers emergency medical assistance and roadside assistance.
Winter driving in New Zealand can present challenges, especially in alpine regions or areas prone to snow and ice. If you are planning a self-drive holiday during winter (June to August), check the weather and road conditions before setting out. Be prepared for icy or snowy roads, carry snow chains if required, and drive with caution in wintry conditions.
Drivers must be at least 21 years old and hold a valid full English driver’s licence that has been held for at least one year. If the licence is not in English, it must be accompanied by a current International Driver’s Permit.
You can start and finish your motorhome rental at any of the three depot locations: Auckland, Wellington, or Christchurch.
If you return the motorhome to a different depot from your pick-up location, a one-way fee may apply. This fee is often waived for hires of 21 days or more.
No, our packages do not include holiday park passes, but New Zealand offers a wide range of affordable and accessible options for overnight stays in a motorhome.
Holiday parks are a popular choice and are located near most major tourist towns and scenic attractions. They provide powered and non-powered sites, with access to shared kitchens, bathrooms, BBQ areas, and often play areas or swimming pools—ideal for families and comfort-focused travellers.
For those seeking quieter or more remote stays, Department of Conservation (DOC) campsites are available throughout the country, often in spectacular natural settings with walking trails nearby. Facilities vary from basic to well-equipped.
If you're travelling on a budget or prefer more flexibility, freedom camping is permitted in many areas, provided you follow local regulations and use a certified self-contained motorhome. To plan your overnight stops, use trusted apps like CamperMate, Rankers Camping NZ, or Campable—they show locations of campsites, public toilets, and waste stations.
Our motorhome packages include standard insurance, but this usually comes with a high excess (liability)—often NZ$5,000 to NZ$7,500. If the vehicle is damaged, you’re responsible for this amount unless you choose to upgrade.
Most rental providers offer optional insurance upgrades that we can add to your package:
Even with premium cover, exclusions can apply—such as damage from unauthorised roads or misuse.
Full insurance details, including terms and upgrade options, will be provided with your personalised quote.
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