Can I bring my own e-bike, even with a fixed battery?

Explore the West Coast Wilderness, Great Taste, or Paparoa trails. Each offers a distinct landscape and riding experience.

Yes, but only in rural areas without food options. These nights include dinner, breakfast, and a packed lunch. Other nights are self-catered.

If the weather cancels your Tasman River heliflight, we’ll contact you with alternate starting options (e.g. Braemar Road, Lake Tekapo) and refund the flight cost.

The trail has 8 sections:

• 8 days = 3–4.5 hrs of riding/day
• 6 days = 4 short and 2 long days (up to 8 hrs)

Starting from Mt Cook adds more distance (80km vs 55km from Lake Tekapo). Terrain is mixed—sealed road, compact gravel, and some rougher trail.

InterCity buses run to Christchurch (9:30am, 3:25pm) and Dunedin (12:05pm). You can also book local car hire—one-way fees may apply.

Fly into Christchurch or Queenstown, then take an InterCity bus:

• Christchurch: 8:30am → Twizel 1:30pm
• Queenstown: 8:05am → Twizel 11:15am

Most travellers arrive the night before. If you’re driving, park at our Twizel depot and take our return shuttle from Oamaru (2:45pm).

NZ weather is unpredictable—pack for all conditions. If the trail becomes unsafe, we may offer shuttle support (additional fees apply).

In emergencies, call 111. For other assistance, contact your depot team (details provided at check-in).

E-bikes are in high demand—especially in peak season. Book early (up to 6 months in advance if possible). Note: e-bike bookings are non-refundable once confirmed.

Water refill points are limited. Start each day with at least 1.5–2L, carried in bottles or a hydration pack.

Most of the trail has reception, but expect blackspots in remote areas. International visitors should consider a local NZ SIM to avoid roaming costs.

Yes. Trails are well-marked. We’ll give you a map, and we recommend downloading the Great Rides App for extra support.

Your bag must weigh 15kg max. We’ll label and log your luggage and deliver it daily—usually ahead of your arrival. Extra bags or heavier gear may incur additional charges.

Build fitness by riding regularly on mixed terrain and hills. If hiring an e-bike, try one before the trip to get used to the assist. A few 1–3 hour rides each week leading up to your journey will help.

We recommend someone in your group knows how to fix a flat. If your hire bike becomes unrideable, we’ll get a replacement to you. Damage or misuse may incur repair costs.

Bringing your own bike? Make sure it’s serviced and pack spares specific to your setup.

All hire bikes come with a helmet, lock, rear carrier bag, bottle cage, tools, and spares. Bring your own water bottle.

You’re welcome to use your own seat or pedals—our team can fit them at the depot. Just remember to remove them before returning the bike.