How do I prepare for a multi-day trail ride?

NZ weather is unpredictable—pack for all conditions. If the trail becomes unsafe, we may offer shuttle support (additional fees apply).

In emergencies, call 111. For other assistance, contact your depot team (details provided at check-in).

E-bikes are in high demand—especially in peak season. Book early (up to 6 months in advance if possible). Note: e-bike bookings are non-refundable once confirmed.

Water refill points are limited. Start each day with at least 1.5–2L, carried in bottles or a hydration pack.

Most of the trail has reception, but expect blackspots in remote areas. International visitors should consider a local NZ SIM to avoid roaming costs.

Yes. Trails are well-marked. We’ll give you a map, and we recommend downloading the Great Rides App for extra support.

Your bag must weigh 15kg max. We’ll label and log your luggage and deliver it daily—usually ahead of your arrival. Extra bags or heavier gear may incur additional charges.

We recommend someone in your group knows how to fix a flat. If your hire bike becomes unrideable, we’ll get a replacement to you. Damage or misuse may incur repair costs.

Bringing your own bike? Make sure it’s serviced and pack spares specific to your setup.

All hire bikes come with a helmet, lock, rear carrier bag, bottle cage, tools, and spares. Bring your own water bottle.

You’re welcome to use your own seat or pedals—our team can fit them at the depot. Just remember to remove them before returning the bike.

Explore the West Coast Wilderness, Great Taste, or Paparoa trails. Each offers a distinct landscape and riding experience.

Yes. Most accommodations offer charging solutions, but check in advance if your battery doesn’t detach from the frame.

Yes, but only in rural areas without food options. These nights include dinner, breakfast, and a packed lunch. Other nights are self-catered.

If the weather cancels your Tasman River heliflight, we’ll contact you with alternate starting options (e.g. Braemar Road, Lake Tekapo) and refund the flight cost.

The trail has 8 sections:

• 8 days = 3–4.5 hrs of riding/day
• 6 days = 4 short and 2 long days (up to 8 hrs)

Starting from Mt Cook adds more distance (80km vs 55km from Lake Tekapo). Terrain is mixed—sealed road, compact gravel, and some rougher trail.

InterCity buses run to Christchurch (9:30am, 3:25pm) and Dunedin (12:05pm). You can also book local car hire—one-way fees may apply.

Fly into Christchurch or Queenstown, then take an InterCity bus:

• Christchurch: 8:30am → Twizel 1:30pm
• Queenstown: 8:05am → Twizel 11:15am

Most travellers arrive the night before. If you’re driving, park at our Twizel depot and take our return shuttle from Oamaru (2:45pm).

The Paparoa Track offers an advanced ride on the West Coast. Or head east to explore the Alps 2 Ocean Trail—our team can help you plan it.

Yes—bags are collected starting 8:00am and delivered by early afternoon, timed to align with onward travel from Greymouth.

The trail is split into 4 sections, averaging ~35km per day. Allow 3–4 hours of riding daily, plus time for breaks. Terrain is varied but beginner-friendly.

Popular return options from Greymouth:

• TranzAlpine Train to Christchurch (2:05pm)
• Atomic Travel Bus at 1:30pm
• Fly from Hokitika after a short shuttle from Greymouth

Ride Ross to Greymouth for easier climbs, prevailing tailwinds, and a downhill finish.

To get there:

• Bus from Christchurch to Greymouth (Atomic Travel)
• Train (TranzAlpine) to Greymouth (arrives too late to cycle same day)
• Fly to Hokitika, then shuttle to Ross
• Drive and park in Hokitika or Greymouth—we can shuttle you to the start

Try the West Coast Wilderness, Alps 2 Ocean, or Paparoa Track—all unique in scenery and style. Our team can help you choose and plan.

Ride regularly before your trip, especially on gravel or off-road surfaces. There are a few hills, so some hill training helps. If hiring an e-bike, test one beforehand.

The trail is divided into 4–5 sections, each 35–63km. It’s built for exploration, not speed—plan extra time to enjoy stops and local produce.

Expect average speeds of 10–15km/h depending on fitness.

Expect variable conditions year-round.

• Spring/Summer: 12–25°C
• Winter: 3–12°C

While it’s one of NZ’s sunniest regions, weather can still shift quickly—pack layers.

Flying is the most direct option. If driving:

• From the North Island, take the Cook Strait ferry.
• From Christchurch, expect about a 6-hour drive.

The trail is a loop, but we recommend riding clockwise for a more scenic descent into Baton Valley. Our Nelson depot(on St Vincent Street) is right on the trail, with changing rooms and secure parking ($10/day).