- Adults: 16 years and older
- Children: 5-10 years old
- Infants (free): 0-4 years
- More than 24 hours before departure: Full refund**
- Within 24 hours: No refund
**Any refund approved under our terms and conditions will be subject to a 5% admin & processing fee, which will be deducted from the refund amount. Please see more information on refunds and cancellations in Go New Zealand's terms and conditions.