Planning a trip to New Zealand? Our Frequently Asked Questions page covers everything from booking tours and transport options to what to pack and when to visit. It’s your go-to guide for clear, reliable answers that help take the stress out of organising your holiday. Whether you're travelling solo, as a couple, or with a group, you'll find helpful tips to make your Kiwi adventure run smoothly.
All hires include a helmet, a bike lock, and a map of Wellington's best cycling routes.
Yes, we provide child seats and trailers for an additional cost. Let us know in advance if you need one.
Absolutely! We can accommodate group bookings for friends, families, or corporate events. Contact us for special arrangements.
Yes, our electric bikes are designed to be user-friendly and suitable for all skill levels. We’ll provide a quick tutorial before you start.
You can explore Wellington’s waterfront, visit scenic parks, or even take the bikes on the ferry to explore Matiu/Somes Island. Our team can suggest great routes tailored to your interests.
Our bikes are well-maintained, but if you encounter any issues, contact us immediately, and we’ll assist you with repairs or replacements.
We recommend wearing comfortable clothes and shoes, bringing water, sunscreen, and a rain jacket just in case of changing weather.
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