- Check in 15mins before departure.
- Dress appropriately for the weather, with flat-soled shoes, a jacket, sunscreen, and a hat.
- Bring swimwear and a towel for snorkelling/swimming (note: no swimming with dolphins due to restrictions).
- Snacks and drinks available for purchase onboard; lunch can be purchased at the café on Otehei Bay.
- Toilets are available on board.
- *Complimentary vouchers issued under the Marine Mammal Viewing Guarantee are valid for 12 months and subject to availability.
- Adults: 16 years and older.
- Children: 5 - 15 years.
- Infants (Free): 0-4 years
- More than 24 hours before departure: Full refund**
- Within 24 hours: No refund
**Refund excludes credit card or payment fees if applicable, which are non-refundable.
Please see more information on refunds and cancellations in Go New Zealand's terms and conditions.