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North Island

Start: Rotorua
Travel Time: 3 hours
Difficulty: 1
Minimum Age: 2

Hell’s Gate Rotorua Experience

The Hell’s Gate Rotorua Experience combines the best of this iconic geothermal attraction in one easy package. Explore the dramatic geothermal reserve, then relax in the famous mud bath, sulphur spa and cool plunge pool.

This is the ideal choice if you want the full Hell’s Gate experience, blending Rotorua’s volcanic landscapes, wellness traditions and Māori cultural connection. You’ll see steaming cliffs, bubbling mud pools and native bush before enjoying one of New Zealand’s most unique geothermal spa experiences.

Tour Highlights

  • Full Hell’s Gate Rotorua experience
  • Geothermal reserve walk
  • Mud bath session
  • Sulphur spa soak
  • Cool plunge pool
  • Māori carving activity
  • Rotorua geothermal scenery
  • Ideal all-in-one package
  • Geothermal walk
  • Mud bath
  • Sulphur spa
  • Cool plunge pool
  • Māori carving activity
  • Changing facilities
  • Secure storage

Age, Health & Safety

  • Mud bath age: Suitable for guests aged 2.5 years and older
  • Sulphur spa age: Suitable for guests aged 6 months and older
  • Carving activity: Guests must be 12 years or older
  • Children: Guests under 15 must be supervised by a caregiver
  • Mud bath time: Limited to 20 minutes per session
  • Pregnancy: Please consult a health professional before using the baths

What to Wear & Bring

  • Swimwear and towels: Available to hire or purchase at reception
  • Old or dark swimwear recommended: Sulphur smell may linger and light colours may discolour
  • Jewellery: Remove before bathing, as minerals may cause tarnishing

Facilities & Aftercare

  • Changing rooms: Showers and body wash available
  • Storage: Secure storage is provided
  • Mud baths: Filled with 40–60 kg of silky geothermal mud
  • Pool temperature: Usually ranges from 37–41°C
  • After bathing: Rinse swimwear thoroughly
  • Cleaning tip: Wash swimwear in cold water with cloudy ammonia, then line dry only
  • Adults: 16+
  • Children: 5-15 years
  • Family: 2 adults & 2-4 children
  • Infants: 0-4 years

10 People or Less

  • 24 hours or more before travel: Full refund**
  • Less than 24 hours: Non Refundable

More than 10 People

  • 48 hours or more before travel: Full refund**
  • Less than 48 hours: Non Refundable

Note: **Any refund approved under our terms and conditions will be subject to a 5% admin & processing fee, which will be deducted from the refund amount.
Please see more information on refunds and cancellations in Go New Zealand's terms and conditions.*

Frequently asked questions

The Hell’s Gate Rotorua Experience includes a geothermal reserve walk, mud bath, sulphur spa, cool plunge pool and Māori carving activity.

Allow around 3 hours to enjoy the geothermal walk, bathing experience and carving activity without rushing.

The mud bath is suitable for guests aged 2.5 years and older, while the sulphur spa is suitable from 6 months. Guests under 15 must be supervised by a caregiver.

Old or dark swimwear is recommended, as sulphur smell may linger and light colours may discolour. Towels and swimwear can be hired or purchased onsite.

The mud bath session is limited to 20 minutes per day for health and safety reasons.

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