Tour Highlights
- Full Hell’s Gate Rotorua experience
- Geothermal reserve walk
- Mud bath session
- Sulphur spa soak
- Cool plunge pool
- Māori carving activity
- Rotorua geothermal scenery
- Ideal all-in-one package
- Geothermal walk
- Mud bath
- Sulphur spa
- Cool plunge pool
- Māori carving activity
- Changing facilities
- Secure storage
Age, Health & Safety
- Mud bath age: Suitable for guests aged 2.5 years and older
- Sulphur spa age: Suitable for guests aged 6 months and older
- Carving activity: Guests must be 12 years or older
- Children: Guests under 15 must be supervised by a caregiver
- Mud bath time: Limited to 20 minutes per session
- Pregnancy: Please consult a health professional before using the baths
What to Wear & Bring
- Swimwear and towels: Available to hire or purchase at reception
- Old or dark swimwear recommended: Sulphur smell may linger and light colours may discolour
- Jewellery: Remove before bathing, as minerals may cause tarnishing
Facilities & Aftercare
- Changing rooms: Showers and body wash available
- Storage: Secure storage is provided
- Mud baths: Filled with 40–60 kg of silky geothermal mud
- Pool temperature: Usually ranges from 37–41°C
- After bathing: Rinse swimwear thoroughly
- Cleaning tip: Wash swimwear in cold water with cloudy ammonia, then line dry only
- Adults: 16+
- Children: 5-15 years
- Family: 2 adults & 2-4 children
- Infants: 0-4 years
10 People or Less
- 24 hours or more before travel: Full refund**
- Less than 24 hours: Non Refundable
More than 10 People
- 48 hours or more before travel: Full refund**
- Less than 48 hours: Non Refundable
Note: **Any refund approved under our terms and conditions will be subject to a 5% admin & processing fee, which will be deducted from the refund amount.
Please see more information on refunds and cancellations in Go New Zealand's terms and conditions.*