Frequently Asked Questions about New Zealand Travel

The official currency in New Zealand is the New Zealand Dollar (NZ$). While some major city stores may display prices in other currencies, all transactions are conducted in NZ$. Paying in the local currency is advised for the most accurate and cost-effective transactions.

Coins have values of 10, 20 and 50 cents, $1 and $2; notes have values of $5, $10, $20, $50 and $100. There is no restriction on the amount of foreign currency that can be brought in or taken out of New Zealand. However, every person who carries more than NZ$10,000 in cash in or out of New Zealand is required to complete a Border Cash Report.

Foreign currency can easily be exchanged at banks, some hotels and Bureau de Change kiosks, which are found at international airports and most city centres. All major credit cards can be used in New Zealand. Travellers Cheques are accepted at hotels, banks and some stores.

Foreign currency can be exchanged for New Zealand Dollars (NZD) at various locations in New Zealand, including:

• Banks: Most banks offer foreign exchange services and can convert major currencies to NZD. Bank branches are readily available in cities and towns.
• Bureau de Change kiosks: These specialized currency exchange booths can be found in international airports and major city centres, offering convenient exchange services.
• Some hotels: Certain hotels provide currency exchange services, although the rates might not be as competitive as those offered by banks or exchange kiosks.
• ATMs: Consider using ATMs to withdraw cash directly in local currency. ATMs generally offer good forex rates, and this can be a convenient option for travellers.

Before exchanging currency, it's important to compare the exchange rates, as well as any associated fees or commissions. Additionally, if possible, exchanging larger amounts at once can help minimize transaction fees.

Exchanging a small amount of money before traveling to New Zealand is beneficial for initial expenses. However, it's unnecessary to exchange all funds in advance as competitive exchange rates are available in New Zealand at banks, kiosks, and ATMs. Converting money in New Zealand allows for better rates and avoids carrying large sums of cash. Credit and debit cards can be widely used for transactions, further reducing the need for pre-exchanged currency. Having a small amount of New Zealand Dollars in cash upon arrival is practical, while relying on cards for most expenses is recommended.

Prepaid Travel Money Cards

If you wish to bring a nominal quantity of cash when travelling and want a bit more of a protection against identity fraud, a prepaid travel money card may be just the thing for your holiday.

You can purchase one prior to leaving and load it with the currency you require, then top up online via BPAY while you’re overseas. The cards are obtainable from banks, post offices and travel exchange outlets, and are widely accepted as they are either a Visa or MasterCard. Your bank account is not linked to the card, so the most you can lose is whatever you’ve loaded onto the card.

Swedish Rounding

Due to the discontinuation of 1c, 2c and 5c pieces, purchases made in New Zealand are subject to "rounding" of amounts either up or down. The Reserve Bank believes most retailers are adopting the Swedish Rounding System. Under this system prices, ending in 1 to 4 cents will be rounded down and prices ending in 6 to 9 cents will be rounded up. For example, a purchase of $15.14 would be rounded down to $15.10, and a purchase of $15.16 would be rounded up to $15.20.

It is at the retailer's discretion how they handle prices ending in 5 cents. There has been concern that this will inflate prices, but the Reserve Bank believes competition will restrain price increases and the overall impact on inflation will be minor. Judging from a survey undertaken by The Consumers Institute, when 1 and 2 cent coins were removed, the bank is right, as the survey found prices actually fell slightly.

Exchange rates for converting your home currency to New Zealand Dollars (NZ$) fluctuate and depend on economic conditions and market factors. Check with reputable financial institutions or online currency converters like xe.com for the most current rates. Fees or commissions may apply to currency exchanges.

Typical banking hours in New Zealand vary, but most bank branches are generally open from 9.30 am to 4.30 pm, Monday to Friday.

Some bank branches may also be open during weekends, but it is best to check with the specific bank and branch for their exact operating hours. Automated Teller Machines (ATMs) are available at bank branches, along main shopping streets, and in malls, providing 24/7 access for basic banking transactions. International credit cards and ATM cards will work as long as they have a four-digit PIN encoded. Check with your bank before leaving home.

Yes, ATMs are widely available in New Zealand and accept international credit and ATM cards with a four-digit PIN. Check with your bank regarding any fees that may apply for using your card abroad.

Credit cards are recommended for big purchases, car rentals, and hotel security bonds. Debit cards are advised for cash withdrawals as they are less expensive.

American Express, Diners Club, Visa, MasterCard, and Bankcard are commonly used in New Zealand. Visa and MasterCard are more widely accepted than American Express or Diners Club.

Debit cards were previously the cheapest option, but some banks have added a conversion surcharge. However, they are still considered cost-effective for getting cash in New Zealand.

To prevent credit card fraud while traveling in New Zealand, notify your bank about your travel plans. Use secure ATMs, cover your PIN, and avoid unsecured Wi-Fi. Keep your credit card safe, review statements regularly, and use chip and PIN cards whenever possible. Never share card information with unknown sources or respond to phishing scams. Keep emergency contact numbers accessible in case of card loss or theft. Following these precautions will help ensure a secure and worry-free travel experience.

Inform your bank of your travel plans to prevent any issues with your card while overseas.

If you use a debit card for the car rental bond, funds may be frozen for the duration of your hire, reducing available funds. Credit cards only require an imprint.

Yes, Goods and Services Tax (GST) is included in displayed prices in New Zealand. The current GST rate in New Zealand is 15%. This means that the price you see on products or services already includes the 15% GST, so there are no additional taxes to be added at the point of purchase. Keep this in mind when budgeting and calculating costs during your trip to New Zealand.

Traveller's cheques are no longer accepted in New Zealand. Travelers should rely on credit cards, debit cards, or cash for their financial transactions while visiting the country.

Yes, you can use Apple Pay for purchases in New Zealand. Many retailers in main centres accept Apple Pay as a form of payment. Apple Pay allows you to make contactless payments using your compatible Apple device, such as an iPhone, Apple Watch, iPad, or Mac, making it convenient and secure for transactions at supported merchants. It's important to note that while Apple Pay is widely accepted, it's always a good idea to check with specific retailers or establishments to ensure they offer Apple Pay as a payment option.

There is no restriction on the amount of foreign currency that you can bring into or take out of New Zealand. You are allowed to bring in any amount of cash, whether it's in New Zealand dollars or foreign currency. However, if you are carrying NZ$10,000 or more in cash when entering or leaving New Zealand, you are required to complete a Border Cash Report to declare the amount being transported. This reporting requirement is in place to monitor the movement of large amounts of cash and to prevent money laundering and illegal activities.