Important Note: For all Queenstown CBD pickups, enter Athol Street Bus Stop as your pick-up location. This is our only safe and legal bus stop unless your address has its own concierge area. There are no pick ups in Arrowtown or Arthurs Point.
Duration
- Pick up Queenstown starts: 1:00pm
- Drop off Invercargill: About 3:30pm - 4:00pm
Luggage Allowance:
To ensure a comfortable and efficient journey for all passengers, our shuttle service allows each passenger to bring:
- 1 large bag (up to 23 kg / 50 lbs)
- 1 carry-on sized bag (up to 7 kg / 15 lbs)
Please Note:
- Please bring - yourself, your suitcase and your smile.
- No food or drinks onboard
- We stop for a bathroom/food break mid-journey
Waiver
While our times are planned to connect with our Invercargill to Bluff service, we do not guarantee connections with ferries, flights, buses, or appointments, though we do our best to make these happen. We are not liable for missed connections due to the door-to-door nature of our service. When booking, please notify us of any connections in the "Comments" section.
If you are travelling to Bluff, we strongly recommend booking our Invercargill to Bluff service as well, in case of delays along the way.
Cancellation & Refund
- Outside 48 hours before travel: Full refund less NZ$10 admin fee per person**
- Within 48 hours before travel: No refund
Note: **Refunds exclude credit card or booking fees if applicable, which are non-refundable.
Please see more information on refunds and cancellations in Go New Zealand's terms and conditions.