INCLUSIONS
- Electric Bike (eBike): Modern, reliable bikes equipped with gel saddles, front suspension, and ergonomic grips.
- Helmet: Ensures safety throughout your ride.
- Carrier Rack and Pannier Bag: Handy for extra clothing and personal items.
- Lights: Essential for exploring the tunnels along the trail.
- Repair Kit: Includes a spare tube, pump, and tyre levers for any on-the-go fixes.
IMPORTANT INFORMATION
- Suitable Riders: The bikes are designed for riders from 130 cm (children) to 190 cm+ (adults).
- Battery Range: Each eBike can cover over 60 km, ensuring ample power for longer trips.
- Timing Options: Choose from 2, 4, or 6-hour rides, depending on your pace and desired exploration level.
- Optional Extras: Enhance your experience with a gel seat cover for added comfort, insurance for peace of mind, or a kidsโ seat for young riders (up to 22 kg).
CANCELLATION & REFUND POLICY
- Cancel 24 hours or more before travel: Full refund**
- Cancel within 24 hours: No refund.
Note: **Refunds exclude credit card, payment or booking fees if applicable, which are non-refundable.
Please see more information on refunds and cancellations in Go New Zealand's terms and conditions.